One of the truths about being in product management is that conflicts arise. Across the many stakeholders within the organization and the many personalities, simultaneous projects, and sometimes conflicting priorities it is bound to happen. For example, maybe it is …
- Disagreement with Development/Engineering on the approach to solving a problem
- Situations with Sales in dealing with prospective customers and not overselling the roadmap
- Misalignment with Marketing when plans simply aren’t aligning
- Frustrations with Finance when numbers simply don’t make sense or are misconstrued
There are countless examples that I am sure we could all recite from the past month, couple of weeks, week, or maybe even the past day! But when it comes to these types of conflicts, a couple of principles come to mind that I have found helpful … hopefully you find them useful as well.